Contact Us

A real person reads every message, usually within one business day.

Email loominouscontact@gmail.com, Monday to Friday. Is it about an order? Include your order number so we can answer right away.

What we can help with fastest

  • Where your order is and a new tracking link
  • Changing your shipping address before the package ships
  • Refunds under the 180-day guarantee
  • How to use, charge and care for your PIRRA Balans neck device

We ship free and tracked across the United States. Delivery: see Shipping. Refunds: see 180-Day Guarantee.

We don't have a phone line: everything is handled by email, so there is a written record for both of us.

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